Privacy Policy for StrongHold Sellers App

StrongHold Sellers App ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our Android application ("the App"), which provides account management features via API.

1. Information We Collect

When you use the App, we may collect the following types of information:

• Account Information: Data such as username and password required to authenticate and manage accounts via API.
• API Data: Information retrieved or updated through connected APIs (e.g., account details, status, configuration, usage).
• Device Information: Non-personal data such as device model, operating system/version, app version, language, time zone, and crash logs.
• Usage Data: Interactions with the App, including screens visited, features used, and timestamps.
• Diagnostics: Logs and error reports to help us troubleshoot and improve stability and performance.

2. How We Use Your Information

• Provide, operate, and maintain the App’s account management features.
• Authenticate users and securely connect to third‑party APIs.
• Improve performance, stability, and security of the App.
• Respond to support requests, debug issues, and provide customer care.
• Comply with legal obligations and prevent fraud, abuse, or misuse.

3. Sharing of Information

We do not sell or rent your personal data. We may share information only in the following cases:

• Service Providers: With trusted vendors who process data on our behalf (e.g., hosting, analytics, error reporting), bound by contractual confidentiality and security obligations.
• Legal: To comply with applicable laws, regulations, legal process, or governmental requests.
• Protection: To enforce our terms and protect the rights, property, or safety of users, the public, or the App.

4. Data Security

We implement appropriate technical and organizational measures designed to protect your data against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission or storage is 100% secure.

• Encrypted transport (HTTPS/TLS) for API communication where supported.
• Secure credential handling; avoid storing plain‑text secrets on device.
• Least‑privilege access and role‑based controls on backend systems.

5. Data Retention

We retain information only as long as necessary to provide the services described in this Policy, fulfill legitimate business purposes, and comply with legal requirements. You may request deletion of your account data as described below.

6. Your Rights

Depending on your location, you may have rights to:

• Access the information we hold about you.
• Request corrections or updates.
• Request deletion of your data.
• Restrict or object to certain processing.

To exercise these rights, contact us at [email protected]. We may need to verify your identity before fulfilling your request.

7. Third‑Party Services

The App may connect with third‑party APIs or services. Their privacy practices are governed by their own policies. We encourage you to review those policies for details on how they handle your data.

8. Children’s Privacy

The App is not intended for children under the age of 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the “Effective Date” above and, where appropriate, providing additional notice within the App or on our website.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Developer: [Your Company or Personal Name]
• Address: [Optional business address]

Appendix A – Google Play Data safety (Template)

Customize this section for your Play Console “Data safety” form. Remove items that do not apply.

• Data collection: The App [collects/does not collect] personal and/or sensitive user data.
• Data types (examples): Personal info (email, user IDs), App activity (feature usage), Diagnostics (crash logs). No financial/health/sensitive data unless explicitly stated.
• Data sharing: Data is [shared/not shared] with third parties beyond processors. If shared, specify purposes.
• Data handling: Data is encrypted in transit; users can request deletion; data is not sold to third parties.
• Retention: Retained only as long as necessary for the service and legal compliance.
• Security practices: TLS for transport; access controls; least‑privilege; regular reviews.
• Deletion mechanism: Users can request deletion by emailing [email protected] or via in‑app settings [if available].